Part III: ORIGINATING PROCESSES AND DOCUMENTS

24. Originating Applications

  • Forms for Originating Applications

25. Identification numbers and name to be stated in cause papers

  • Parties named in the title of the documents

  • Parties not named in the title of the documents

  • Documents filed by two or more parties

  • Identification numbers for non-parties

  • Special cases

  • Identification numbers

  • Guidelines for the selection of identification numbers

  • Inability to furnish identification number at the time of filing a document

  • Identifying party whose name is unknown, under r 67 of the Supreme Court of Judicature (Protection from Harassment) Rules 2021

  • Meaning of document

  • Non-compliance

26. Citation of case numbers / new Court forum prefix

27. Personal service of processes and documents

  • Application for service out of Singapore of originating process or other court document and for extension of validity of originating process

28. Substituted service

29. Amendment of documents

  • General requirements for amendment of any document

  • Colour scheme for amendments

  • Amendment for third time or more

  • Cases to which the requirements in paragraphs (1) and (2) do not apply

  • Amendment endorsements on electronic forms

  • Amendment of case title to add a party

30. Endorsements on originating processes and other documents

31. Additional endorsements on cause papers

32. Information to be provided in cause papers and documents filed in the Registry

33. Access to case file, inspection and taking copies of documents and conducting searches

  • Access by parties to a case file

  • File inspection by non-parties

  • Obtaining certified true copies of documents

  • Electronic cause books and registers maintained by the Registry

24. Originating Applications

(1) This Practice Direction applies to Originating Applications filed on or after 1 April 2022.

Forms for Originating Applications

(2) Where any legislation requires a party to file an Originating Application and the Form is not provided within the legislation, the Originating Application must be filed using either Form 15 (Originating Application) or Form 16 (Originating Application (without Notice)) of Appendix A2 to these Practice Directions.

(3) The parties in Form 15 of Appendix A2 to these Practice Directions shall be stated as “claimant” or “applicant” and “defendant” or “respondent” as the case may be.

(4) The party in Form 16 of Appendix A2 to these Practice Directions shall be stated as “claimant” or “applicant”, as the case may be.

25. Identification numbers and name to be stated in cause papers

Parties named in the title of the documents

(1) Where a party to any proceedings in the State Courts first files a document in such proceedings, he shall state his identification number, in parentheses, in the title of the document immediately below or after his name. Thereafter, all documents subsequently filed in the proceedings by any party shall include this identification number in the title of the documents in parentheses below or after the name of the party to which it applies.

Parties not named in the title of the documents

(2) Where a party to any proceedings in the State Courts first files a document in such proceedings, and the name of the party does not appear in the title of the document but does appear in the body of the document, then the identification number of the party should be stated, in parentheses, below or after the first appearance of his name in the document. Thereafter, all documents subsequently filed in the proceedings by any party shall include this identification number in parentheses immediately below or after the first appearance of the name of the party to which it applies in the subsequent document.

Documents filed by two or more parties

(3) Paragraphs (1) and (2) shall apply, with the necessary modifications, to documents which are filed by more than one party.

Identification numbers for non-parties

(4) If any person (living or dead), any entity or any property is in part or in whole the subject matter of any proceedings, or is affected by any proceedings, but is not a party thereto, and the name of such person, entity or property is to appear in the title of the documents filed in the proceedings, the party filing the first document in the proceedings must state the identification number of such person, entity or property in parentheses immediately below or after the name of the same. Thereafter, all documents subsequently filed in the proceedings by any party shall include this identification number in parentheses immediately below or after the name of the person, entity or property to which it applies. If the party filing the first document in the proceedings is unable, after reasonable enquiry, to discover the identification number of the person, entity or property, he may state immediately below or after the name of the same “(ID Unknown)”. All documents subsequently filed by any party shall then contain these words in parentheses below or after the name of this person, entity or property.

Special cases

(5) The following directions shall apply in addition to the directions contained in paragraphs (1) to (4):

(a) where a party is represented by a litigation representative, paragraphs (1) to (3) shall apply to the litigation representative as if he were party to the proceedings and the identification numbers of the party and the litigation representative must be stated below or after the name of each, as appropriate;

(b) where parties are involved in any proceedings as the personal representatives of the estate of a deceased person, paragraphs (1) to (3) shall apply to the deceased person as if he were a party; and

(c) where more than one identification number applies to any party, person, entity or property, all the identification numbers shall be stated in any convenient order.

Identification numbers

(6) When entering the identification number in the Electronic Filing Service, the full identification number should be entered, including any letters or characters that appear in, at the beginning of, or at the end of the number. Descriptive text which is required to be entered into the actual document, such as “Japanese Identification Card No”, should not be entered into the electronic form.

Guidelines for the selection of identification numbers

(7) The following guidelines should be followed in deciding on the appropriate identification number.

(a) Natural person with Singapore identity card

For a natural person who is a Singapore citizen or permanent resident, the identification number shall be the number of the identity card issued under the National Registration Act 1965. The seven digit number as well as the letters at the front and end should be stated. For example: “(NRIC No. S1234567A)”.

(b) Natural person with FIN number

For a natural person, whether a Singapore citizen or permanent resident or not, who has not been issued with an identity card under the National Registration Act 1965, but has been assigned a FIN number under the Immigration Regulations , the identification number shall be the FIN number. The number should be preceded by the prefix “FIN No.”

(c) Natural person: birth certificate or passport number

For a natural person, whether a Singapore citizen or permanent resident or not, who has not been issued with an identity card under the National Registration Act 1965 or assigned a FIN number, the identification number shall be the birth certificate or passport number. The number should be preceded by either of the following, as appropriate, “(Issuing country) BC No.” or “(Issuing country) PP No.

(d) Natural person: other numbers

For a natural person who is not a Singapore citizen or permanent resident and has not been assigned a FIN number and does not have a birth certificate or passport number, the identification number shall be the number of any identification document he may possess. Both the number as well as some descriptive words which will enable the nature of the number given and the authority issuing the identification document to be ascertained, should be stated. For example: “Japanese Identification Card No.”

(e) Deceased person

For a deceased natural person, the identification number shall be as set out in sub-paragraphs (a) to (d) above. However, if such numbers are not available, the identification number shall be the death registration number under the Registration of Births and Deaths Rules or the equivalent foreign provisions, where the death is registered abroad. The number as well as the following words should be stated: “(Country or place of registration of death) Death Reg. No.”

(f) Company registered under the Companies Act 1967

For a company registered under the Companies Act 1967, the identification number shall be the Unique Entity Number (UEN).

(g) Company registered outside Singapore

For a company registered outside Singapore which is not registered under the Companies Act 1967, the identification number shall be the registration number of the company in the country of registration.

(h) Business registered under the Business Names Registration Act 2014

For a body registered under the Business Names Registration Act 2014, the identification number shall be the UEN.

(i) Limited Liability Partnership registered under the Limited Liability Partnerships Act 2005

For a limited liability partnership registered under the Limited Liability Partnerships Act 2005, the identification number shall be the UEN.

(j) Other bodies and associations

For any other body or association, whether incorporated or otherwise, which does not fall within any of the descriptions in sub-paragraphs (f) to (i) above, the identification number shall be any unique number assigned to the body or association by any authority. Both the number as well as some descriptive words which will enable the nature of the number given and the authority assigning the number to be ascertained, should be stated. For example: “Singapore Trade Union Reg. No. 123 A”.

(k) No identification numbers exist

Where the appropriate identification numbers referred to in sub-paragraphs (a) to (j) above do not exist in respect of any party, person, entity or property, the following words should be stated immediately below or after the name of that party, person, entity or property concerned: “(No ID No. exists)”.

Inability to furnish identification number at the time of filing a document

(8) If a party who wishes to file a document is unable at the time of filing to furnish the necessary identification numbers required by this Practice Direction, the party may indicate “(ID Unknown)” at the time of filing. However, when the necessary identification numbers have been obtained, the party must furnish the necessary identification numbers to the Registry through the Electronic Filing Service.

Identifying party whose name is unknown, under r 67 of the Supreme Court of Judicature (Protection from Harassment) Rules 2021

(9) If a party who wishes to file a document is unable at the time of filing to identify a party by name, and wishes instead to identify the party by:

(a) an internet location address or website associated with that person, then the internet location address or website should be in the form of a Uniform Resource Locator (“URL”). In particular:

(i) The URL should not be a dynamic URL (in such a case, the filing party should identify the respondent in a different way).

(ii) The URL must contain the appropriate scheme (eg, “http://”, “https://” or “ftp://”);

(iii) The URL should contain the shortest possible path required to uniquely identify the intended respondent(s).

(iv) A host or domain name should be used in preference to an Internet Protocol Address.

(b) a username, account or other unique identifier used by or associated with that person, then the naming convention should be as follows: [Service] account [Username]. In particular:

(i) The internet service should be described accurately but as succinctly as possible. In the case of social media/messengers, the short name of the service should be used. In the case of online forums, the top-level domain name should be used.

(ii) The username must uniquely identify the party. It is not necessarily the person’s display name (eg, “John Doe”).

Eg:

Instagram account john.doe.67890 https://ubuntuforums.org/ account john.doe.67890

(c) a phone number (including a phone-based messaging service (eg, WhatsApp)), then the naming convention should be as follows: [Type of Number] number [Phone Number]:

(i) The Type of Number should be either “Mobile” or “Phone”. If the applicant is in doubt, use “Phone”.

(ii) In the case of a Singapore number, the phone number should contain eight digits, with a space after the first four digits. In any other case, the phone number may contain spaces between every two, three or four digits, in accordance with any common convention for writing a phone number of that country. Do not use hyphens or dashes.

(iii) For a non-Singapore number, the country code must be indicated in parentheses, with a space thereafter.

(10) An applicant must have made reasonable attempts at identifying a party by name before identifying a party by an internet location address, username, account or unique identifier.

(11) The applicant must, in the supporting document(s) or supporting affidavit filed with the claim or originating application (as the case may be):

(a) demonstrate the steps taken to identify the other party by name (eg, searches);

(b) demonstrate why such steps were reasonable; and

(c) exhibit proof of the internet location address or internet service (as the case may be), and proof of the relevant identifier.

Meaning of document

(12) For avoidance of doubt, the words “document” and “documents” when used in this Practice Direction include all originating processes filed in the State Courts regardless of whether they are governed by the Rules of Court 2021 or not.

Non-compliance

(13) Any document which does not comply with this Practice Direction may be rejected for filing by the Registry.

26. Citation of case numbers / new Court forum prefix

(1) All originating processes and summonses filed in civil matters in the State Courts on or after 1 April 2022 shall bear case numbers in the following Format:

Description of Court / Type of Application [Case number] / Year filed

For example:

Case number format

Type of case

DC / OC 1 / 2022

Originating Claim filed in the District Courts

PHC / OC 1 / 2022

Originating Claim filed in Standard Proceedings in the Protection from Harassment Court

MC / OC 1 / 2022

Originating Claim filed in the Magistrates’ Courts

DC / OA 1 / 2022

Originating Application filed in the District Courts

PHC / OA 1 / 2022

Originating Application filed in Standard Proceedings in the Protection from Harassment Court

MC / OA 1 / 2022

Originating Application filed in the Magistrates’ Courts

DC / SUM 1 / 2022

Summons filed in a District Court Suit

PHC / SUM 1 / 2022

Summons filed in an Originating Claim or Originating Application in Standard Proceedings in the Protection from Harassment Court

MC / SUM 1 / 2022

Summons filed in a Magistrate’s Court Suit

DC / EOA 1 / 2022

Originating Application for Enforcement Order filed in the District Courts

MC / EOA 1 / 2022

Originating Application for Enforcement Order filed in the Magistrates’ Courts

DC / EO 1 / 2022

Summons for Enforcement Order filed in the District Courts

MC / EO 1 / 2022

Summons for Enforcement Order filed in the Magistrates’ Courts

PHC / EO 1 / 2022

Summons for Enforcement Order filed in Standard Proceedings in the Protection from Harassment Court

SCT/10001/2022

Claim filed in the Small Claims Tribunals

ECT/10001/2022

Claim filed in the Employment Claims Tribunals

CDT/101/2022

Claim filed in the Community Disputes Resolution Tribunals

PHC/10001/2022

Claim filed in Simplified Proceedings in the Protection from Harassment Court

(2) Parties must cite the case number in full in all documents filed in Court.

27. Personal service of processes and documents

(1) Court process servers will not be assigned to effect personal service of processes and documents unless there are special reasons.

(2) If it is felt that there are special reasons requiring personal service by a Court process server, a Request for such service must be filed through the Electronic Filing Service, setting out the special reasons. The approval of the Duty Registrar must be obtained for such service. Once approval has been obtained, the documents for service must be presented at the counter designated for this purpose. A process server will then be assigned to effect service and an appointment for service convenient to both the litigant and the assigned process server will be given.

(3) On the appointed date, the person accompanying the process server must call at the Registry. The amount required for the transport charges of the process server (a record of which will be kept) must be tendered, or, alternatively, the process server in question must be informed that transport for him will be provided. The Registry will then instruct the process server to effect service.

(4) Under no circumstances should any payment be made directly to the process server.

Application for service out of Singapore of originating process or other court document and for extension of validity of originating process

(5) Under Order 8, Rule 1(2) of the Rules of Court 2021, a claimant applying for the Court’s approval to serve an originating process or other court document out of Singapore must file a supporting affidavit stating, among others, why the Court has the jurisdiction, or is the appropriate court, to hear the action.

(6) For the purposes of showing why the Court is the appropriate court to hear the action, the claimant should include in the supporting affidavit any relevant information showing that:

(a) there is a good arguable case that there is sufficient nexus to Singapore;

(b) Singapore is the forum conveniens; and

(c) there is a serious question to be tried on the merits of the claim.

(7) Where applicable, for the purposes of sub-paragraph 6(a), the claimant should refer to any of the following non-exhaustive list of factors (as may be applicable) in the supporting affidavit:

(a) relief is sought against a person who is domiciled, ordinarily resident or carrying on business in Singapore, or who has property in Singapore;

(b) an injunction is sought ordering the defendant to do or refrain from doing anything in Singapore (whether or not damages are also claimed in respect of a failure to do or the doing of that thing);

(c) the claim is brought against a person duly served in or outside Singapore, and a person outside Singapore is a necessary or proper party to the claim;

(d) the claim is brought to enforce, rescind, dissolve, annul or otherwise affect a contract, or to recover damages or obtain other relief in respect of the breach of a contract, being (in either case) a contract which —

(i) was made in Singapore, or was made as a result of an essential step being taken in Singapore;

(ii) was made by or through an agent trading or residing in Singapore on behalf of a principal trading or residing out of Singapore;

(iii) is by its terms, or by implication, governed by the law of Singapore; or

(iv) contains a term to the effect that that Court will have jurisdiction to hear and determine any action in respect of the contract;

(e) the claim is brought in respect of a breach committed in Singapore of a contract made in or outside Singapore and irrespective of the fact, if such be the case, that the breach was preceded or accompanied by a breach committed outside Singapore that rendered impossible the performance of so much of the contract as ought to have been performed in Singapore;

(f) the claim:

(i) is founded on a tort, wherever committed, which is constituted, at least in part, by an act or omission occurring in Singapore; or

(ii) is wholly or partly founded on, or is for the recovery of damages in respect of, damage suffered in Singapore caused by a tortious act or omission wherever occurring;

(g) the whole subject matter is immovable property situated in Singapore (with or without rents or profits) or the perpetuation of testimony relating to immovable property so situated;

(h) the claim is brought to construe, rectify, set aside or enforce an act, deed, will, contract, obligation or liability affecting immovable property situated in Singapore;

(i) the claim is made for a debt secured on immovable property situated in Singapore, or is made to assert, declare or determine proprietary or possessory rights, or rights of security, in or over movable property, or to obtain authority to dispose of movable property, situated in Singapore;

(j) the claim is brought to execute the trusts of a written instrument, being trusts that ought to be executed according to the law of Singapore and of which the person to be served with the originating process is a trustee, or for any relief or remedy which might be obtained in any such action;

(k) the claim is made for the administration of the estate of a person who died domiciled in Singapore or for any relief or remedy which might be obtained in any such action;

(l) the claim is brought in an administration action within the meaning of Order 32 of the Rules of Court 2021;

(m) the claim is brought to enforce any judgment or arbitral award, or any adjudication determination within the meaning of the Building and Construction Industry Security of Payment Act 2004;

(n) the claim is made under the Corruption, Drug Trafficking and Other Serious Crimes (Confiscation of Benefits) Act 1992, the Terrorism (Suppression of Financing) Act 2002 or any other written law;

(o) the claim is a restitutionary one (including a claim for quantum meruit or quantum valebat) or for an account or other relief against the defendant as trustee or fiduciary, and the defendant’s alleged liability arises out of any act done, whether by the defendant or otherwise, in Singapore;

(p) the claim is founded on a cause of action arising in Singapore;

(q) the claim is for a contribution or an indemnity in respect of a liability enforceable by proceedings in Singapore;

(r) the claim is in respect of matters in which the defendant has submitted or agreed to submit to the jurisdiction of the Court;

(s) the claim concerns the construction, effect or enforcement of any written law;

(t) the claim is for a committal order under Order 23 of the Rules of Court 2021; or  

(u) the application is for the production of documents or information:

(i) to identify possible parties to proceedings before the commencement of those proceedings in Singapore;

(ii) to enable tracing of property before the commencement of proceedings in Singapore relating to the property; or

(iii) where the production of the documents or information is in the interests of justice.

(8) A claimant applying for the Court's approval to serve an originating process out of Singapore should consider whether an application should also be made to extend the validity of the originating process. If the claimant is able to demonstrate that the originating process will not or is not likely to be served on all or any of the defendants out of Singapore before the originating process expires, the claimant is to consider making the application for the extension of the validity of the originating process in a single summons, together with the application for approval to serve the originating process out of Singapore, notwithstanding the provisions of Practice Direction 50. In any application for an extension of the validity of the originating process, the claimant is to seek a period of extension which is appropriate by reference to the length of time which is likely to be needed to effect service on all or any of the defendants out of Singapore.

28. Substituted service

(1) In any application for substituted service, the applicant shall satisfy the Court that the proposed mode of substituted service is effective in bringing the document to the notice of the person to be served.

(2) Two reasonable attempts at personal service should be made before an application for an order for substituted service is filed. In an application for substituted service, the applicant shall demonstrate by way of affidavit why he or she believes that the attempts at service made were reasonable.

(3) The applicant should, where appropriate, also consider other modes of substituted service, such as AR registered post or electronic means (including electronic mail or Internet transmission) in addition to or in substitution of substituted service by posting on doors or gates of residential and business premises.

(4) An application for substituted service by posting at an address or by AR registered post should contain evidence (eg, relevant search results from the Inland Revenue Authority of Singapore, the Singapore Land Authority, the Housing & Development Board or the Accounting and Corporate Regulatory Authority) that the person to be served is either the owner of, resident or can be located at the property.

(5) For the avoidance of doubt, substituted service by AR registered post is deemed to be effective when the postal service has delivered the document, or attempted to deliver the document (in cases where no one is present or willing to accept the document).

(6) If substituted service is by electronic mail, it has to be shown that the electronic mail account to which the document will be sent belongs to the person to be served and that it is currently active.

(7) An application for substituted service by advertisement (in one issue of the Straits Times if the person to be served is literate in English, or one issue of the Straits Times and one issue of one of the main non-English language newspapers where his language literacy is unknown) should only be considered as a last resort and should contain evidence that the person to be served is literate in the language of the newspaper in which the advertisement will be placed.

(8) For the avoidance of doubt, posting on the Notice Board of the Registry of the State Courts is not available as a proposed mode of substituted service.

29. Amendment of documents

General requirements for amendment of any document

(1) Except as otherwise provided by the provisions of this Practice Direction, where any document (inclusive of any pleading) that has been filed in any proceedings is required to be amended and re-filed in Court, a fresh copy of the document with the amendments included must be prepared, regardless of the number and length of the amendments sought to be made.

(2) The procedure for amending a document is as follows:

(a) A fresh amended copy of the document should be produced.

(b) The number of times the document has been amended shall be indicated in parentheses after the name of the document. For this purpose, an amended document should be entitled “[document name] (Amendment No. 1)” or “[document name] (Amendment No. 2)”, or as appropriate. For example, a Statement of Claim which is amended for the first time should be filed as “Statement of Claim (Amendment No. 1)”, and a Defence that is amended for the second time should be filed as “Defence (Amendment No. 2)”.

(c) The changes made in the document from the latest version of the document filed in Court should be indicated in the following way:

(i) deletions shall be made by drawing a single line across the words to be deleted; and

(ii) insertions shall be underlined.

Colour scheme for amendments

(3) In addition, the following colours shall be used to indicate the history of the amendments in the specified documents:

(a) black for the first round of amendments;

(b) red for the second round of amendments;

(c) green for the third round of amendments;

(d) blue for the fourth round of amendments; and

(e) brown for subsequent rounds of amendments.

Amendment for third time or more

(4) From the third round of amendments onwards, the amended specified document should comprise two versions of the document, ie —

(a) a clean version without the amendments shown; followed in the same document by

(b) a version showing the amendments in colour.

(5) Only one amended document consisting of these two versions is required to be filed.

Cases to which the requirements in paragraphs (1) and (2) do not apply

(6) The directions in sub-paragraph (2)(b) above shall not apply to any Originating Application or summons that has been amended from an application with notice to an application without notice or vice versa.

(7) The directions in sub-paragraph (2)(c) above shall not apply to any originating process, summons or other electronic form that is composed online through the Electronic Filing Service.

Amendment endorsements on electronic forms

(8) An amended pleading or other document shall be endorsed with a statement that it has been amended, specifying the date on which it was amended and by whom the order (if any) authorising the amendment was made and the date thereof, and if no such order was made, the number of the Rule in the Rules of Court 2021 in pursuance of which the amendment was made.

(9) Where electronic forms are amended, the amendment endorsement shall take either one of the following forms:

(a) “By order of Court made on [date order was made]”; or

(b) “Pursuant to Order 9, Rule [cite specific rule number]”.

(10) The amendment endorsement shall be appended to the title of the electronic form, after the amendment number as required under sub-paragraph (2)(b) above. Where an electronic form is amended more than once, the endorsement need only cite the basis for the most recent amendment. For example —

(a) “Originating Application (Amendment No. 3, by order of Court made on 1 January 2022)”;

(b) “Originating Claim (Amendment No. 1, pursuant to O. 9, r [•])”.

(11) The date of the electronic form shall reflect the date on which the document is amended.

Amendment of case title to add a party

(12) Where the permission of Court has been obtained to add a party to the main case title of a matter, for example, an intervener or any party that was previously a non-party, the applicant or his solicitor is to file a Request through the Electronic Filing Service to add that specific party to the main case title.

30. Endorsements on originating processes and other documents

(1) The provisions of this Practice Direction shall apply where it is necessary to include endorsements on any document.

(2) Endorsements are normally made on originating processes and other documents to show the renewal of, amendments to, and authorisation for service of, the document in question. Such endorsements on originating processes and other documents do not require the Registrar’s signature.

(3) For documents that are filed through the Electronic Filing Service as electronic forms composed online, the following requirements apply:

(a) Solicitors should select the appropriate endorsement and check the accuracy of the electronic form in the preview stage before filing the originating process or other document. The acceptance by the Registry of electronic forms composed online does not affect the regularity of any endorsements on the document.

(b) Where endorsements can be made prior to the filing or issuance of a document, those endorsements shall be incorporated into the document before the document is filed or issued.

(c) Where endorsements must be made on a document which has already been filed or issued, a fresh copy of the document containing the relevant endorsements shall be prepared, and the document must be re-filed or re-issued, as the case may be. An example of this would be renewals of Originating Claims.

31. Additional endorsements on cause papers

Every affidavit which is filed in conjunction with a summons (but not those filed in conjunction with Originating Applications) must have endorsed at the top left-hand corner of the first page of the affidavit the entered number of the summons.

32. Information to be provided in cause papers and documents filed in the Registry

(1) This Practice Direction shall apply to all cause papers and documents that are not filed using the Electronic Filing Service.

(2) To facilitate the contacting of lawyers having conduct of an action or charge of a matter by members of the staff of the State Courts, the following information shall be inserted on backing sheets of all cause papers and documents filed in the Registry in the format set out:

“(Name of lawyer(s) having conduct of action or charge of matter.) (Name of law firm.) (Address of law firm.)

Tel: (Contact telephone number.) Fax: (Contact facsimile number.) Ref: (File reference of law firm.)”

(3) The information is to be inserted as a block near the bottom right-hand corner of the backing sheets.

33. Access to case file, inspection and taking copies of documents and conducting searches

Access by parties to a case file

(1) All parties to a case who are registered users of the Electronic Filing Service may, subject to the provisions of this Practice Direction and any directions of the Court, access the online case file made available through the Electronic Filing Service and may inspect, download soft copies or print hard copies of documents accessible to the parties in the online case file.

(2) Where a party to a case is not a registered user and is unable to access the electronic case file through the Electronic Filing Service, the procedure governing file inspection by non-parties to a case in paragraph (5) below shall be followed.

(3) All parties to a case shall have the liberty to make amendments at will to administrative details contained in the electronic case file through the Electronic Filing Service, and for this purpose —

(a) administrative details include the contact details of solicitors, the identities of the solicitors, and the nature of the claim; and

(b) where a party to a case is not a registered user of the Electronic Filing Service, he may attend at the service bureau to seek assistance to amend the administrative details contained in the electronic case file.

(4) The Registry may require parties to a case to provide supporting documents to substantiate proposed amendments to other details of the electronic case file before the amendment is approved (eg, amendments to add or remove a party to the case have to be supported by an order of Court, and amendments to change the name, gender, identification number, or marital status of a party to the case have to be substantiated by documentary proof).

File inspection by non-parties

(5) In order to inspect a case file containing documents that were filed through the Electronic Filing Service, the following procedure should be followed:

(a) A Request should be made to obtain permission to inspect the file, which request should —

(i) be filed using the Electronic Filing Service;

(ii) state the name of the person who is to carry out the search or inspection (and if this person is not a solicitor, his identity card number should also be included in the request, after his name);

(iii) state the interest the applicant has in the matter, and the reason for the search or inspection; and

(iv) if the search or inspection is requested for the purpose of ascertaining information for use in a separate suit or matter, clearly state the nature of the information sought and the relevance of such information to the separate suit or matter.

(b) Once approval for inspection has been received from the Court:

(i) Registered users can inspect the case file online through the Electronic Filing Service;

(ii) Parties who are not registered users can inspect the case file by presenting a copy of the approval at the service bureau. After verifying the approval that has been presented, the service bureau will assign a personal computer to the inspecting party for the inspection to be carried out. An inspecting party will usually be allowed only 60 minutes to carry out the inspection. If a longer period is required, the service bureau may impose a charge for use of the computer. The service bureau may impose additional charges for downloading soft copies or printing hard copies of documents from the case file being inspected.

(6) To inspect a case file in civil proceedings that do not use the Electronic Filing Service, the following procedure should be followed:

(a) A Request should be submitted to the Registry to obtain permission to inspect the case file. The Request should state the name of the person who is to carry out the search or inspection. If this person is not a solicitor, his or her identification and contact details should also be included in the Request, and his or her identification document (including physical or digital identity card) should be produced for verification if requested. The Request should also state the interest that the applicant has in the matter, and the reason for the search or inspection. If the search or inspection is requested for the purpose of ascertaining information for use in a separate suit or matter, the Request should clearly state the nature of the information sought and the relevance of such information to the separate suit or matter.

(b) If approval for inspection is given by the Court, and upon confirmation of the receipt of payment of the fees payable, the inspection of the case file and Court documents will be carried out at the Registry.

(c) The fees prescribed by the Fourth Schedule to the Rules of Court 2021 will be payable for the provision of the above service.

(7) Solicitors must communicate to the Registrar in writing the names of their employees who have their authority to make searches and inspections. Such authority may be in respect of a specific search or inspection or for a specified period.

(8) For the avoidance of doubt, a non-party who has obtained approval to inspect a case file may take and retain a soft copy of any document that is available for inspection. All copies of documents taken in the course of inspection should not be used for purposes other than those stated in the Request to inspect. Solicitors shall be responsible for informing their clients of this.

Obtaining certified true copies of documents

(9) Users are encouraged to use the Authentic Court Order system to validate orders of court issued after 2 January 2020 by going to https://www.courtorders.gov.sg. However, certified true copies of orders of court will still be available upon application. Applications to obtain certified true paper copies of documents should be made by way of filing a Request through the Electronic Filing Service, unless the documents concerned have not been filed through the Electronic Filing Service.

(10) Applications to obtain hard copy extracts or certified true copies of documents in civil proceedings that do not use the Electronic Filing Service may be made by submitting a Request to the Registry:

(a) The intended use of the hard copy extracts or certified true copies should be clearly stated in the Request. The relevance and necessity of the hard copy extracts or certified true copies in relation to their intended use should also be clearly described.

(b) The applicant will be informed of the outcome to his or her Request and the fees payable for the provision of the certified true copies if the Request is approved. Upon confirmation of the receipt of payment of the fees payable, the certified true copies will be released to the applicant. The Registry may require verification of the identity of the applicant against his or her identification document (including physical or digital identity card) prior to release of the certified true copies.

(c) The fees prescribed by the Fourth Schedule to the Rules of Court 2021 will be payable for the provision of the above service.

(11) The intended use of the certified true copies should be clearly stated in the Request. The relevance and necessity of the certified true copies in relation to their intended use should also be clearly described.

(12) Once approval is received from the Court, the applicant should present a printed copy of the approved Request at the Central Registry. After verifying that the Request presented has been approved, the staff of the Central Registry will inform the applicant of any additional fees payable and the manner in which payment is to be made.

(13) The fees prescribed in the Fourth Schedule to the Rules of Court 2021 will be payable for the above services without prejudice to additional printing charges which may be chargeable by the Court or the service bureau for reproducing the copies in paper form.

Electronic cause books and registers maintained by the Registry

(14) Order 26, Rule 3 of the Rules of Court 2021 provides that the Registry must maintain such Court records and other documents that are required by any written law or which the Registrar considers appropriate. In addition to any provisions in the Rules of Court 2021, the Registrar hereby directs that the following information shall be maintained by the Registry:

(a) details of all originating processes, including:

(i) details of interlocutory applications; and

(ii) details of appeals filed therein;

(b) details of enforcement orders, writs of distress and orders of arrest; and

(c) any other information as may from time to time be deemed necessary.

(15) Searches of this information under Order 26, Rule 3 of the Rules of Court 2021 may be conducted through the Electronic Filing Service at a service bureau or at the Records Section. The fees prescribed in the Fourth Schedule to the Rules of Court 2021 will be payable for the searches.

(16) An application may be made by any person for a licence to use any information contained in any electronic cause book or register subject to such terms and conditions as the Registrar may determine. Successful applicants will be required to enter into separate technical services agreements with the Electronic Filing Service provider. Applications under this Practice Direction must be made in writing, identifying the data fields sought and providing details of how the information will be used.

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